What your $15 includes
One human-assisted comparison of one request or specification against 2–10 PDF, DOCX, or XLSX proposals, with a source-linked PDF, editable spreadsheet, scope-gap list, and clarification questions.
Delivery timing
The two-business-day delivery window starts when the complete package passes intake validation. Weekends and U.S. federal holidays are not business days. We will contact you if a file is unreadable or the package is incomplete.
Refunds
You may request a full refund before review begins. We also issue a full refund when BrightBid cannot process the package. Once review has started, the service is generally non-refundable unless we fail to deliver or applicable law requires otherwise. Email hello@brightbid.bid with your order number.
Files and access
Guest order links and files expire 30 days after purchase, and source and delivery files are then deleted automatically. An optional BrightBid account saves its owned orders and available downloads until the account holder requests deletion. Emailed private order links still expire after 30 days; signed-in users return through My bids.
What BrightBid does not do
BrightBid does not select or rank a vendor, negotiate terms, verify market pricing, certify compliance, or promise that a proposal has no omissions. The output is an organized reading aid, not a procurement decision.